Test Center Intern
June 6, 2025
JOB TITLE: Test Center Intern
REPORTS TO: SVP Candidate Services
DEPARTMENT: Channel Management
LOCATION: Hybrid in Baltimore Area
DURATION: 6 weeks starting June 16th
PAY RATE: $16.00 Per Hour
JOB OVERVIEW
The Test Center Intern serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position require you to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment. The pay rate for this role is $16.00 per hour.
COMPANY BACKGROUND
Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
RESPONSIBILITIES
QUALIFICATION REQUIREMENTS
EDUCATION
EXPERIENCE AND SKILLS
PHYSICAL JOB REQUIREMENTS
REPORTS TO: SVP Candidate Services
DEPARTMENT: Channel Management
LOCATION: Hybrid in Baltimore Area
DURATION: 6 weeks starting June 16th
PAY RATE: $16.00 Per Hour
JOB OVERVIEW
The Test Center Intern serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position require you to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment. The pay rate for this role is $16.00 per hour.
COMPANY BACKGROUND
Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, and thereby guaranteeing a fair testing experience for all who come through our doors.
RESPONSIBILITIES
- Prepare complete inventory of collateral to be used at test centers
- Security notices, survey invitations, etc., Consult with TCMs, CEMs, Security and other relevant stakeholders
- Work with marketing to understand any existing branding guidelines & to develop any proposed changes
- Prepare library of new collateral templates, ensuring all collateral is properly branded with the latest branding guidelines
- Develop instructions and guidelines for mounting collateral at test centers (e.g., method of mounting and locations)
- Actively engage both virtually and in person with test centers to ensure that all old collateral is removed, and new collateral is applied at test centers.
QUALIFICATION REQUIREMENTS
EDUCATION
- Education Requirements here
EXPERIENCE AND SKILLS
- Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
- Must be 18 years of age to qualify
PHYSICAL JOB REQUIREMENTS
- Travel requirements listed here, if none, put N/A